Our chauffeurs are the backbone of our service, ensuring that every journey is safe, comfortable, and professional. From adhering to speed limits to maintaining confidentiality, discover how our chauffeurs are trained to offer the best experience for our clients.
Absolutely not. Our chauffeurs are committed to adhering to all speed limits.
The chauffeur will always drive safely, considering road conditions, traffic, and legal speed limits.
Absolutely. All of our chauffeurs have signed non-disclosure agreements with ChauffeurAi. Whatever is discussed in the car remains confidential.
Our chauffeurs are trained to be polite and discreet. If a passenger initiates a conversation or asks questions, the chauffeur will respond, but they will always respect the passenger’s wishes regarding conversation.
No, it is illegal and against our company policy for chauffeurs to use mobile phones while driving.
Yes, the chauffeur will always open doors for passengers and offer to help with luggage. It’s both courteous and ensures safety.
Our chauffeurs are always dressed professionally in dark suits, shirt and tie.
Booking with ChauffeurAi is designed to be seamless and tailored to your needs. Whether you’re curious about how to book, payment methods, or special accommodations, this section provides answers to all your general queries.
Yes, you can make two separate bookings.
Certainly. Based on your preference, your chauffeur can call or SMS you upon arrival. Alternatively, they can wait with a name-board in the car or ring your doorbell. Specify your requirement when booking.
You can book by calling us on +44 (0)1962 398669 or through our secure online booking system.
While we have accommodated requests as last-minute as one hour before the journey, we recommend booking as soon as your travel plans are confirmed, especially during busy periods.
Yes, we offer business accounts. Depending on your preference, we can invoice you per trip, weekly, or monthly.
Yes, children are counted as full passengers.
A 25% deposit is required to secure your booking. The balance is due 7 days before your journey.
Yes, please specify your requirements when you book. However, UK law requires clients to fit child seats themselves. There’s no charge for this service.
Understanding the cost of our services is essential for our clients. Dive into this section to get clarity on our pricing structure, including any additional charges, discounts, and special rates that might apply.
No, our prices include the Congestion Charge.
We certainly do offer discounts for regular clients and bulk bookings. Please speak with our booking team for special rates.
There are surcharges on two days of the year: Christmas Day and New Year’s Day.
Our fleet is meticulously maintained to ensure your journey is smooth and enjoyable. From daily cleaning routines to in-car amenities, find out everything you need to know about the vehicles that make up our esteemed fleet.
All our vehicles undergo daily cleaning inside and out, and regular professional detailing.
Our vehicles are regularly serviced and undergo MOTs twice a year, ensuring they adhere to the highest standards of safety and reliability.
Yes, all our vehicles are equipped with umbrellas.
Car-chargers for iPhones as well as USB and Type C cables for most Android mobiles are available in your car.
Certainly. Bottled water is provided complimentary to our Clients.
Our cars are typically under 4 years old.
Indeed, all our vehicles are non-smoking. However, we’re more than happy to stop for smoke breaks upon request.
Water is provided in all of our vehicles, but unfortunately, we do not allow eating inside.
The majority of our cars are black or silver but some other options may be available. Please let us know if you have any specific requirements and we will try to accommodate your request.
All cars come equipped with a radio and music streaming options. If you’d like music on, kindly inform the driver. Some of our vehicles also boast DVD and WiFi capabilities. Please state any specific entertainment preferences when making your booking.
The luggage capacity is contingent on the model and is listed with each model and in the Our Cars section
Navigating airport transfers can be daunting, but with ChauffeurAi, it’s a breeze. Whether you’re concerned about meeting points, flight delays, or journey durations, this section covers all aspects of our airport services.
After you clear customs, your chauffeur will be holding a sign or name-board with your name. Additionally, if you’ve provided a mobile contact number, the chauffeur will send you an SMS just before your flight lands. If you can’t locate us, call +44 (0)1962 398669 or the chauffeur’s mobile number provided in your booking confirmation. It’s important not to leave the terminal until you’ve found us.
We continuously monitor all flights, as our chauffeurs aim to arrive early whenever possible.
Please email or call us. Stay in touch, and once you have the new flight details, let us know.
Typically, the journey from Heathrow to Southampton is about 1h hr 30 minutes, whereas from Gatwick, it’s roughly 1 hr 50 minutes, contingent on traffic and time of day.
Heathrow to Central London typically takes around 60 minutes, while the drive from Gatwick to Central London is about 1hr 20 minutes. However, these times can vary depending on traffic conditions and the time of day.
Please inform us immediately by phone or email, and we’ll adjust your booking accordingly.
No, parking and tolls are separate charges. These will be added to your final invoice but are always kept to the actual cost.
Generally, arriving 2-3 hours prior to an international flight is recommended. For domestic flights, the time may be less. However, always verify with your airline.
We will keep track of your flight. Typically, our chauffeurs aim to arrive half an hour after your plane has landed to reduce waiting time. If you experience further delays, such as customs clearance, additional waiting time may be charged at an hourly rate. This rate is broken down into 15-minute segments.
Your special day deserves a special ride. Learn how ChauffeurAi can enhance your wedding experience, from multiple trips for guests to photo stops and more. Let us be a part of making your day memorable.
Yes, that can be arranged. This would be billed as an additional service. If you want to economise, we could change the vehicle for this service.
While we don’t have strict restrictions, our wedding car hire is time-based, so it allows for multiple trips to transport bridesmaids or guests, or for photo stops. If your requirements extend beyond the booked time, additional hours will be billed in 15-minute segments.
CALL US ON +44 (0) 1962 398669 OR EMAIL US INFO@CHAUFFEURAI.CO.UK
Optimized by Seraphinite Accelerator